1. Placing an Order
  • Browse our latest collection and add your favorites items to the cart.

  • Proceed to checkout and enter accurate billing and shipping information.

  • Choose your preferred payment method and complete your order.

  • You will receive an order confirmation email with your order number and details.

  1. Order Processing Time
  • Orders are processed within 1–5 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

  • During sales or high-volume periods, processing times may be slightly longer.

  1. Shipping Methods & Rates
Standard Shipping 3–5 business days Based on location/order
Express Shipping 1–2 business days Additional charges apply
  1. Order Tracking
  • Once your order is shipped, you’ll receive a tracking number via email.

  • You can track your order using the link provided in the email.

  • For any delays or concerns, feel free to contact our support team.

  1. Order Issues or Changes
  • If you made a mistake in your order, please contact us within 7 days of placing it.

  • We’ll do our best to accommodate changes, but we cannot guarantee edits after the order is processed.

  1. Cancellations

To cancel your order:

1: Go to 'Orders & Returns' if you have an account, or click here if you placed an order as a guest.

2: Select the items you want to cancel and your reason for cancellation.

We'll email you a confirmation of your canceled order.

If your order has already been prepared, we can't cancel your order — but we do offer a Free Returns service. You can find more info on canceling and returning orders in our Return & Refunds Policy.

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